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Free Shipping & Returns

ANTONIASECRETS.COM will normally process and ship all orders within 24-48 hours. However If you place an order on friday after 12:00 PM EST or during the weekend, we will process it on the next business day (Monday). Please consider some delays may occur if the credit card is rejected, the shipping address is different than the billing address or because of inventory availability. You will be notified via email if any of these or other problems occur.

Shipping options are: USPS Priority (Recommended), FedEx Ground, FedEx Express and FedEx 2nd Day . All deliveries will be made according to the carrier's standard procedures.

FREE STANDARD SHIPPING (2 to 5 Business Days) is available on all orders $15+ within U.S.. More shipping options are available at checkout.

SHIPPING TO EUROPE - $29.99 FLAT FEE with Standard USPS shipping (7 to 20 business days) is available on all orders.

Worldwide Shipping

We ship to most countries in the world - unfortunately, we can't ship to all countries, due to local delivery problems we have had in the past. However if you don't find your desired destination country in the tables below, please contact our Customer Service team and we will do our best to serve you.

Customs and Duty

Shipments outside of the United States may be subject to Customs clearance charges or import duty. ANTONIASECRETS.COM does not set these charges and cannot control whether your package will be subject to such fees, which are determined by the authorities in the destination country. However, if your package arrives with additional charges applied and you would like to speak to one of our representatives, please contact Customer Service.

Return Policy

ANTONIASECRETS.COM offers satisfaction guaranteed. If you are in anyway dissatisfied with the goods you have received, we can do an exchange, give you a store credit or a refund (refund orders are subject to a 20% restocking fee). You must return the items unworn and unwashed, with all the original labels and tags attached within 30 days of receiving the merchandise. We don’t pay for the return shipping label, however we will pay for the shipping of the new size if you are requesting an exchange, for the first exchange only.

All waist clinchers and waist trainers are returnable. 

We will not accept returns from styles that contains panties due to Florida State regulations (please contact us if you have any questions). 

If you have any questions please don't hesitate to contact us at any time by CLICKING HERE!
Return processing time may take up to 7 business days after receiving the goods. If you are requesting an exchange we will ship it free of charge. If you request a refund it will take up to 7 business days to show on your credit/debit card or Paypal statement.

If you are returning an item please enclose the following:

  • Original order number.
  • Your complete name, address and telephone number.
  • The returning items in their original packaging and attached tags.
  • Please only return unworn and unwashed items.

If the package is returned to us by the shipping company, for any reason, we will be offering you two options. Option 1, we will re-ship to a new address or an updated address and we will charge for the new shipping. Option 2 in the case that you don’t want the order any more, we will charge a 20% restocking fee and we will also deduct the original shipping cost. This is something very rare and most of the time a package is returned to us, is because the shipping address provided is wrong or has a missing apartment or suite number. The only exception that we will re-ship the order free of charge is, if the package got damaged while traveling and the carrier had to returned to us because of that.

RETURN ADDRESS:

ANTONIA SECRETS - RETURNS
(YOUR ORDER# xxxxxx)
911 NW 209th Ave # 126
Pembroke Pines, FL 33029

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