Our number one priority is to make sure you are happy with your order. If you have any questions regarding your order, please don’t hesitate to contact us at any time.
ATTENTION: This Cinchers, will have stains and will smell funny. This is because this item has a special coating on it to protect the latex.
Always hand wash in cold water with mild soap, and hand air dry.
You have 30 days to return an item from the day that you receive it. We will only accept items that are with the original packaging and have the tags attached to it. You can ask for an exchange or refund. We do not pay for the return-shipping label, regardless if you are looking for a refund or an exchange. If you are requesting an exchange for a different size, we will ship it at no extra cost to you upon receiving the original item back from you.
Processing time for return/exchange items may take up to 7 business days. If you are requesting an exchange, it will take up to 7 business days for you to receive this new item (based on availability). We will ship this item free of charge, for the first exchange only. If you request a refund it will take up to 7 business days to show on your credit card statement.